Privacy Policy

Our Commitment to Your Privacy

At CopperMark Moorpark Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

We only collect information that helps us serve you better and provide the concrete services you need.

Information We Collect

When you contact us for a quote or schedule services, we collect information that helps us complete your project:

• Your name and contact information (phone number, email address)
• Property address where services will be performed
• Project details and specifications
• Payment information when you hire us
• Communication history with our team

We also collect basic website usage data like IP addresses and browsing patterns to improve our website experience.

How We Use Your Information

We use your information to provide you with excellent concrete services:

• To respond to your inquiries and provide quotes
• To schedule and complete your concrete projects
• To process payments and maintain records
• To communicate with you about your project
• To send service updates or important notices
• To improve our services and website

We will never sell your personal information to third parties.

Information Sharing

We keep your information private and only share it when necessary:

• With service providers who help us run our business (like payment processors)
• With contractors or suppliers working on your specific project
• When required by law or legal process
• To protect our rights or the safety of others

Any third parties we work with are required to keep your information confidential.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Secure storage of physical and digital records
• Limited access to personal information within our team
• Secure payment processing systems
• Regular review of our security practices

However, no system is completely secure. We cannot guarantee absolute security of your information.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can disable cookies in your browser settings, but this may affect how some features of our website work.

Your Rights and Choices

You have control over your personal information:

• You can request to see what information we have about you
• You can ask us to correct inaccurate information
• You can request deletion of your information (subject to legal requirements)
• You can opt out of marketing communications

To exercise these rights, contact us using the information at the end of this policy.

Information Retention

We keep your information for as long as necessary to provide services and comply with legal requirements. This typically includes:

• Project records for warranty purposes
• Financial records for tax and accounting requirements
• Communication history for customer service

After the retention period ends, we securely delete or anonymize your information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• CopperMark Moorpark Concrete
• 5301 N Commerce Ave Suite H, Moorpark, CA 93021
• Phone: (805) 463-1834
• Email: contact@moorparkconcreteworks.com